Combi Boiler Scripts (or Heating System Service Management Software) are specialized software designed to manage the fault, repair, and mandatory periodic maintenance services for combi boilers, air conditioners, furnaces, and other heating/cooling devices. These scripts are critically important for guaranteeing customer satisfaction and maximizing the efficiency of service teams.
Key Functions:
Periodic Maintenance Tracking: Automatically monitors the next mandatory or recommended maintenance date for each customer's device and sends reminders.
Appointment and Field Management: Optimal assignment of emergency fault calls and scheduled appointments based on technicians' specialization and geographical location.
Spare Parts and Warranty Tracking: Records which spare part was installed in which boiler model and manages the warranty periods for these parts.
Mobile Service Reporting: Enables field technicians to generate a digital service form via their mobile devices upon job completion, attach photos, and obtain customer approval with an e-signature.
Importance: It is indispensable for managing the increased workload, especially during the winter season, preventing appointment conflicts, and properly maintaining legally required maintenance records.
Turkey (Türkçe)
Macedonia, the Former Yugoslav Republic of (македонски)
Worldwide (English)
Albania (Shqip)
