Electrician Scripts (or Field Service Management Software) are specialized software used by businesses offering services such as electrical installation, repair, assembly, and maintenance to efficiently manage all their field operations. These scripts aim to accelerate workflow and increase customer satisfaction, especially in situations requiring urgent intervention.
Key Functions:
Work Order and Dispatching: Quickly converting incoming fault notifications or installation requests into work orders and assigning them to the nearest/most suitable technician (Dispatching).
Mobile Workflow: Enabling field technicians to view work orders, start and complete tasks, record materials used, and generate digital invoices/service forms via their mobile devices.
Customer and Installation History: Tracking which jobs were performed at which customer's address, the materials used, and the warranty status of the installations.
Material Stock Management: Tracking the inventory of technical tools and spare parts (fuses, cables, sockets, etc.), thus ensuring technicians leave for the site fully equipped.
Importance: A quick response time is critical in electrical work. These scripts minimize operational losses and customer waiting time by ensuring technicians are dispatched to the right address, at the right time, with the right materials.
Turkey (Türkçe)
Macedonia, the Former Yugoslav Republic of (македонски)
Worldwide (English)
Albania (Shqip)
